New Patient Experience

Dr. Wallace and her entire team love to welcome a new patient to the practice. We see it as an opportunity to partner with you to maximize your overall health and to change your perception of dentistry. Your new patient experience begins even before you visit the office.

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What can I expect?

When you call the office you will speak with our Patient Care Coordinator, who will get the necessary information from you about your dental history and recent x-rays, as well as your dental concerns. For your added convenience, please fill out your new patient paperwork online before you visit us. By the time you arrive at the office, we have collected x-rays and records from the previous dentist and researched your insurance information, if any. Our goal is to simplify your transition to the office. Whatever your concerns, we will develop a custom plan that meets your dental needs.

Start New Registration

Meet Britany Sackman

Your new patient visit will include:

  • Having necessary x-rays taken and discussed with you

  • Taking photographs to assess facial contours, lip support, and teeth

  • Six screenings:

    • Risk assessment/ Health History

    • Head & Neck/Oral Cancer

    • Airway

    • Occlusal (Bite)

    • Restorative

    • Periodontal

Let's get started
Patient Registration

Please preregister with our office by printing out our registration paperwork,  and return it to our office prior to your scheduled appointment if time permits. The paperwork can be returned to us via email, mail or fax.  Should you have previous records you would like to forward to us, please contact your former dental office to authorize the release of records.

Most importantly, you have the opportunity to talk with Dr. Wallace about your dental health and be a part of the team that designs your dental treatment plan. We strive to see patients on time at the office so we ask that you help us by reading the following tips.
  • Completing your medical history forms before your new patient appointment
  • If your previous dentist has taken x-rays, you may request that they forward them to our office or ask us to get them for you (sometimes, offices will require verbal or written authorization from you before they release records to us; if there is not enough time, please pick them up and bring them to our office)
  • If you have dental insurance, bring your insurance card
  • IMPORTANT: A parent or guardian must accompany all patients under 18
  • Please alert the office if you have a medical condition that may be of concern prior to surgery (i.e. diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, etc.) or if you are on any medication (i.e. heart medications, aspirin, anticoagulant therapy, etc.) or require medication prior to dental cleanings (i.e antibiotics, for pre-med.)
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When can I schedule a visit?

Palmetto Smiles of Beaufort is open Monday and Wednesday from 8:00 a.m. to 5:00 p.m. and Tuesday and Thursday from 8:00 a.m. to 4:00 p.m. We will reserve your appointment as promptly as possible. If you have pain or an emergency situation, every attempt will be made to see you that day.

Is there a waiting list?

If your preferred appointment time is not available, we will still reserve an appointment for you, while working to get you in at your preferred time.

Please call us at (843) 524-7645 with any questions or to make a reservation.
"A Healthy Bite Pertains To More Than Just Your Teeth"
Jennifer Wallace, DMD
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